Shipping And Return Policy

Online Return / Exchange Policy

Please email us at to initiate a return/exchange.

We want you to love your purchase and happily accept returns under the following conditions:

  • Full refund or exchange on items purchased at full regular price, returned in original condition with tags attached and received back in store within 14 days of delivery. Please see non-returnable items below.
  • All BLACK FRIDAY / SMALL BUSINESS SATURDAY / CYBER MONDAY sale items are final sale.
  • Exchanges or store credit/gift card is offered on sale items and items purchased with a promo-code received back in store within 14 days of delivery. Gift cards never expire and can be used on any new or sale items in the future.
  • Shipping costs for exchanges are customers responsibility.
  • A pre-paid return shipping label is available upon request and cost of which will be deducted from refund. Shipping and handling fees are NOT refundable.
  • A 10% restocking fee may be applied on returned items with a retail cost over $475.
  • Jewelry may only be returned for store credit/gift card, no refunds.
  • Non-returnable items: Undergarments, bodysuits, swimwear bottoms & one-piece swimsuits, earrings, headbands, hats, hair accessories & selected headwear, candles, perfumes/fragrances, lotions, soaps & other liquid goods
  • Footwear / shoes must be free from signs of wear and include no rub marks or wear on the soles in order to be returned. Original shoe/boot box must be returned in like new perfect condition.

  • In order to be returned, all original tags must be attached and items must not be worn, washed, altered, or damaged. Any items that come in a box or case must be returned in the original box or case to receive a refund.

  • We are not able to offer refunds on special order items.

* Blond Genius cannot assume responsibility or issue refunds for packages that are delayed or lost. Kindly note that these terms are binding and will apply upon placing your order.

Blond Genius monitors all transactions and account activity. We reserve the right to refuse transactions, assess fees, and/or close accounts based on order and/or returns behavior.

USA Domestic Shipping

Shipping Rates and Times

Carrier/Service Rate
Ground Shipping - USPS or UPS

FREE on orders over $175

$7.00 on all orders under $175

Two Day Shipping - USPS or UPS $20.00
Next Day Shipping $40.00
Next Day Shipping - Saturday Delivery (* only where available) $55.00

* Saturday delivery may not be available to all shipping locations.

* Shipping rates are subject to change. The actual rate and delivery time are calculated by carrier and may change after checkout. The customer will be notified of any changes and required to approve changes prior to order fulfillment.



Blond Genius is pleased to offer shipping worldwide through our trusted partnership with DHL. We attempt to process and ship international orders within 2 business days of you placing your order. 

International orders DO NOT qualify for free shipping promotions.

Please note: We are not responsible for your countries customs handling, duties or any taxes on your international order. You may be invoiced separately by your customs office for these additional charges. Any additional customs fees are completely separate from your payment to Blond Genius and will be collected at the time of delivery by the carrier or invoiced from your customs office. If you would like an estimate of these fees prior to placing your order, please contact us or search the internet as there are many free customs and duties tools available.

International Returns: Blond Genius cannot offer a pre-paid return shipping label for returns on international orders. The customer will be responsible for all return shipping fees and pre-payment of any duties or taxes.



Store credit will be issued for all returns. Returns must be made within 14 days from date of purchase.

All tags must be attached. Items that have been worn or altered are non-returnable.

Undergarments & items marked as FINAL SALE may not be returned.

Special order items are NOT refundable, if you place a special order and want to return it you will be offered store credit for the item or a gift card.