Cupcake & Cashmere
- Shipping And Return Policy
- Can't find your size or have a question? We can special order for you! Just click here.
ONLINE RETURN POLICY
ANY SALE MERCHANDISE THAT IS MARKED AS FINAL SALE IS NON-REFUNDABLE AND CANNOT BE RETURNED.
To receive a refund in the original form of payment for online purchases, items must be returned and received back in-store within 14 days upon original receipt. Shipping and handling fees are NOT refundable.If you received free shipping on your initial purchase and return any/all items in that purchase you will be charged the amount of the initial shipping and handling.
Customer is responsible for return shipping fees.
In order to be returned, items must not be worn, washed, altered, or damaged.
Special order items are NOT refundable, if you place a special order and want to return it you will be offered store credit for the item or a gift card.
All original tags must be attached and items must be in original packaging.
Shoes must be returned in the original shoe box, free of shipping labels.
Shipping and handling fees are not refundable. Customer is responsible for return shipping fees.
Undergarments & Final Sale items may not be returned.
Orders placed after 4:00PM Central time will be processed and shipped the following business day.
USA Domestic Shipping Rates
FREE on ALL orders (limited time only)
|Two Day Shipping||$20.00|
|Next Day Shipping||$40.00|
|Next Day Shipping - Saturday Delivery (* only where available)||$55.00|
* Saturday delivery may not be available to all shipping locations.
* Shipping rates are subject to change. The actual rate and delivery time are calculated by carrier and may change after checkout. The customer will be notified of any changes and required to approve changes prior to order fulfillment.
Blond Genius is pleased to offer shipping worldwide.
Blond Genius has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com.
International shipping is currently available WORLDWIDE from Blond Genius. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
To check the status of your order or to track your package, please log-in to your International Checkout account at: https://www.internationalcheckout.com/login.php.
Please visit the International Checkout Customer Service page for more information and customer service phone numbers in your area: http://internationalcheckout.com/cs.php.
IN-STORE RETURN POLICY
Store credit will be issued for all returns. Returns must be made within 14 days from date of purchase.
All tags must be attached. Items that have been worn or altered are non-returnable.
Undergarments & Sale items are final sale.Special order items are NOT refundable, if you place a special order and want to return it you will be offered store credit for the item or a gift card.